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Customer service is the most important aspect of our business. We view the service we provide to our customers as a competitive advantage. That is why 80% of our people in our organization are dedicated to technical and customer support than any other function in our company.
Our staff will provide you with support via phone, web or email 24 hours a day, 7 days a week. No AVR (Automatic Voice Response) - real people will answer your call. If you are not getting the prompt and courteous service you deserve, you may escalate your request to the next level, all the way to our Head of Customer Care. All our clients would be provided with contact details of our Head of Customer Care.
 
The best way to obtain support depends on the issue to be addressed. Please review the following list and select the most appropriate resource to contact:
 
Email Support: support@pol.net.in
   
Live Telephone Support: +91 40 23298888 / 42030717 / 42030608 / (24x7 live support)
 
 
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Pioneer Towers,
Plot no. 16, Software Units Layout, 
Madhapur (Hitech-city), Hyderabad-500081,
Phone: +91 40 42030700, Fax: +91 40 23116055
Email: sales@pioneerelabs.com
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